Privacy Policy

G for Gift – Gifting Made Special

Effective Date: 15 August, 2026
Last Updated: 01 October 2026

At G for Gift (“G for Gift”, “we”, “us”, or “our”), we respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, create an account, purchase gifts, send gifts to others, use our services, or communicate with us.

G for Gift operates from Hyderabad, Telangana, India, and provides gifting services for personal celebrations, festivals, weddings, anniversaries, corporate events, and other special occasions.

By using our website or services, you acknowledge that you have read this Privacy Policy. Where consent is required under applicable law, we will obtain it through an appropriate process.

1. Information About G for Gift

Brand Name: G for Gift
Registered Address: #66, Manneguda, Turkayamjal, Hyderabad – 501510, Telangana, India
Website: https://www.gforgift.in
Privacy Contact Email: contact@gforgift.in
Customer Support Email: contact@gforgift.in
Phone: +91 9035675590

2. Personal Information We Collect

We collect only the information reasonably necessary for the purposes described in this Privacy Policy, subject to applicable law.

2.1 Personal and account information

When you register or use our website, we may collect:

• Full name.
• Email address.
• Mobile number.
• Account login information.
• Billing and delivery addresses.
• Communication preferences.
• Other information you voluntarily provide.

2.2 Order and transaction information

When you purchase products through G for Gift, we may collect:

• Products purchased and order quantities.
• Order history and order reference numbers.
• Billing information.
• Payment status and transaction references.
• Shipping and delivery details.
• Cancellation, return, refund, and customer support records.

Payments may be processed by authorised payment service providers. We do not intend to store complete payment card details on our systems unless lawfully required and appropriately secured.

2.3 Gift recipient information

Because G for Gift enables customers to send gifts to other people, we may receive recipient information from the person placing an order.

This may include:

• Recipient name.
• Delivery address and PIN code.
• Recipient mobile number or other delivery contact details.
• Gift messages, greeting card text, or personalisation instructions.
• Requested delivery dates and delivery preferences.

Customers should provide recipient information only where they have a lawful basis to do so. We use this information primarily to prepare, dispatch, and deliver gifts and to resolve fulfilment issues.

2.4 Personalisation information

For customised gifts, we may process:

• Names and personalised messages.
• Photographs or images supplied by customers.
• Artwork, designs, or other customisation materials.
• Event details and product preferences.

Customers are responsible for ensuring that they have the necessary rights or permissions to submit such materials.

We will use these materials for the requested customisation and related order fulfilment, subject to applicable law and the relevant service terms.

2.5 Technical and usage information

When you access our website, we may automatically collect certain technical information, including:

• IP address.
• Browser type and version.
• Device and operating system information.
• Pages visited and interactions with website features.
• Referral URLs and approximate usage timestamps.
• Cookie identifiers and similar technical identifiers.

We use this information for website functionality, analytics, security, troubleshooting, and service improvement, subject to applicable consent requirements.

2.6 Customer communications

When you contact us, we may collect the information contained in emails, support requests, feedback, complaints, surveys, or other communications.

We use this information to respond to your requests, resolve issues, improve our services, and maintain appropriate business records.

3. How We Use Your Information

G for Gift may use personal information for the following purposes:

Order processing and fulfilment

• Confirming and processing orders.
• Preparing and personalising gifts.
• Coordinating shipping and delivery.
• Sending order confirmations, tracking updates, and delivery notifications.
• Managing cancellations, returns, replacements, and refunds.

Customer support

• Responding to enquiries.
• Investigating complaints.
• Resolving payment and delivery issues.
• Providing information about products and services.

Payments and fraud prevention

• Facilitating payment processing.
• Verifying transaction status.
• Detecting suspicious activity.
• Protecting customers, suppliers, and the platform from fraud and misuse.

Website operations

• Maintaining website functionality.
• Improving user experience.
• Monitoring technical performance.
• Troubleshooting errors and maintaining security.

Marketing and promotions

• Sending promotional emails, messages, offers, and updates where permitted by law and, where required, with your consent.
• Informing customers about relevant products, festivals, gifting occasions, and promotions.
• Measuring the effectiveness of marketing campaigns where permitted.

Legal and business obligations

• Maintaining records required by law.
• Responding to lawful requests from competent authorities.
• Establishing, exercising, or defending legal claims where permitted.
• Meeting applicable tax, accounting, consumer protection, and regulatory obligations.

We will not use personal information for purposes incompatible with the purposes disclosed to you, except where otherwise permitted by applicable law.

4. Legal Basis and Consent

We will process personal information in accordance with applicable Indian data protection laws.

Where consent is required, we will seek consent through an appropriate mechanism and provide relevant information about the data and its intended use.

Depending on the applicable legal framework and circumstances, personal information may also be processed for purposes permitted by law, including fulfilling customer requests, completing transactions, complying with legal obligations, and addressing legitimate operational requirements where legally authorised.

You may withdraw consent where processing relies on consent. Withdrawal does not affect the lawfulness of processing undertaken before withdrawal, and it may affect our ability to provide certain services.

We will explain any material service limitations resulting from withdrawal where applicable.

5. Sharing of Personal Information

We do not sell personal information to third parties as a business practice.

We may share information with the following categories of recipients when necessary for the purposes described in this policy and subject to applicable law.

5.1 Delivery partners and logistics providers

We may share recipient names, addresses, contact numbers, and order details with courier companies and delivery partners to fulfil deliveries.

5.2 Payment service providers

Payment information necessary to process transactions may be shared with authorised payment gateways, banks, and payment service providers.

Such providers may process information under their own applicable privacy and security arrangements.

5.3 Sellers, suppliers, and manufacturers

Where necessary, we may share order specifications, personalisation details, and delivery information with suppliers or sellers responsible for preparing or fulfilling an order.

Where G for Gift operates as a marketplace, relevant seller disclosures and data-sharing arrangements will be handled in accordance with applicable law.

5.4 Technology and business service providers

We may use authorised service providers for website hosting, cloud infrastructure, analytics, customer support, communications, cybersecurity, and business operations.

Access to personal information will be limited according to the provider’s role and applicable contractual and legal safeguards.

5.5 Legal and regulatory authorities

We may disclose information where required by law, a valid legal process, or a lawful request from a competent authority.

We may also disclose information where legally permitted to protect our rights, prevent fraud, investigate security incidents, or address unlawful activity.

5.6 Business transfers

If G for Gift undergoes a merger, acquisition, restructuring, or sale of business assets, personal information may be transferred as part of the transaction, subject to applicable law and appropriate safeguards.

6. Cookies and Similar Technologies

Our website may use cookies, pixels, local storage, and similar technologies to support website functionality and improve the shopping experience.

These technologies may be used for:

• Remembering shopping cart contents.
• Maintaining login sessions.
• Saving user preferences.
• Measuring website performance.
• Understanding website usage.
• Supporting advertising or campaign measurement, where applicable and permitted.

Where required, we will obtain consent before using non-essential cookies or similar technologies.

You may manage cookie preferences through the website’s cookie settings, where available, or through your browser settings.

Disabling certain cookies may affect website functionality, including account access, shopping cart features, or checkout.

7. Marketing Communications and Your Preferences

We may send transactional communications relating to orders, payments, deliveries, account security, and customer support.

These communications are distinct from promotional marketing.

We will send promotional communications only where permitted by applicable law and with consent where required.

You may opt out of promotional emails by using the unsubscribe link or contacting us. Where applicable, you may also use the opt-out mechanism provided for SMS or other messaging channels.

Opting out of marketing will not prevent us from sending essential service communications relating to your orders, transactions, or legal obligations.

We will process marketing preferences and withdrawal requests in accordance with applicable law.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, subject to applicable legal requirements.

Retention periods may depend on:

• Whether you maintain an active account.
• Whether an order remains in progress.
• Applicable tax, accounting, and regulatory retention requirements.
• Pending refunds, disputes, or complaints.
• Security and fraud-prevention requirements.
• Legal claims or investigations.

When personal information is no longer required, we will take appropriate steps to delete it or anonymise it, subject to lawful retention obligations.

Backup copies and records maintained by service providers may be retained for limited periods under applicable retention and security procedures.

9. Data Security

G for Gift takes reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, misuse, or destruction.

Depending on the system and the nature of the information, safeguards may include:

• Access controls and restricted permissions.
• Secure communications and encryption where appropriate.
• Authentication and account security measures.
• Security monitoring and incident response procedures.
• Appropriate controls for third-party service providers.
• Backup and recovery arrangements.

No website, network, or electronic storage system can be guaranteed to be completely secure.

If a personal data breach occurs, we will take appropriate steps to investigate, contain, and address the incident and provide notifications where required by applicable law.

Customers should protect their account credentials and notify us promptly if they suspect unauthorised account access.

10. International Data Transfers

G for Gift primarily serves customers in India. However, some technology, cloud hosting, analytics, or service providers may process information outside India.

Where personal information is transferred or accessed across borders, we will comply with applicable Indian legal requirements, including any restrictions, conditions, or safeguards applicable to such transfers.

We will not assume that all information must remain in India or that international transfers are unrestricted; the applicable legal requirements will determine the permitted arrangements.

11. Children’s Personal Information

G for Gift’s services are intended to be used by individuals legally competent to enter into transactions, with appropriate arrangements for persons who are not legally competent.

Children may receive gifts purchased by parents, guardians, relatives, or other customers. We may process limited recipient information necessary to deliver such gifts.

Where applicable law requires verifiable parental consent or other safeguards for children’s personal data, we will implement the required measures.

We will not knowingly process children’s personal information in a manner prohibited by applicable law, including any applicable restrictions concerning behavioural monitoring or targeted advertising directed at children.

Parents or legal guardians who believe that a child’s information has been provided improperly may contact us for assistance.

12. Your Privacy Rights

Subject to the applicable legal framework, you may have rights relating to your personal information, including the right to:

• Request information about personal data processing.
• Request access to personal information, where legally available.
• Request correction or updating of inaccurate or incomplete information.
• Request erasure of personal information where applicable and legally permitted.
• Withdraw consent where processing is based on consent.
• Raise a grievance concerning the handling of personal information.
• Nominate another person to exercise specified rights where provided by applicable law.

These rights are subject to lawful exceptions, including information that must be retained to comply with legal obligations or to establish, exercise, or defend legal claims where permitted.

To submit a privacy request, contact us using the details in the Contact and Grievance Redressal section below.

We may need to verify your identity before processing certain requests to prevent unauthorised disclosure or changes to personal information.

We will respond within the timeframes required by applicable law.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

These services may operate under their own privacy policies and terms.

G for Gift does not control the privacy practices of independent third-party websites. We encourage you to review their privacy policies before providing personal information.

Our inclusion of an external link does not necessarily imply endorsement of that website or its privacy practices.

14. Privacy for Gift Recipients

If someone purchases a gift for you through G for Gift, we may receive your name, delivery address, contact number, and gift-related information from that purchaser.

We use this information to fulfil the delivery, coordinate with delivery partners, and address relevant order issues.

Where appropriate and permitted by law, you may contact us to enquire about the personal information associated with a gift delivery.

We may need to verify your identity and consider the purchaser’s rights, transaction requirements, and applicable law before disclosing information about an order.

We will not use recipient details for unrelated promotional purposes without an appropriate legal basis and any consent required by law.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, website functionality, service providers, or applicable legal requirements.

The updated version will be published on this page with a revised “Last Updated” date.

Where a material change requires notification or consent under applicable law, we will take the required steps.

We encourage customers to review this policy periodically.

16. Contact and Grievance Redressal

For questions about this Privacy Policy, requests relating to personal information, or privacy complaints, please contact us.

G for Gift – Privacy Contact

• Legal Business Name: G for Gift
• Privacy Contact Email: contact@gforgift.in
• Customer Support Email: contact@gforgift.in
• Phone: +91 9035675590
• Registered Address: #66, Manneguda, Turkayamjal, Hyderabad, Telangana, India

Grievance Officer / Privacy Grievance Contact

• Name: Raja
• Designation: Grievance Officer
• Email: contact@gforgift.in
• Phone: +91 905675590
• Address: #66, Manneguda, Turkayamjal, Hyderabad, Telangana, India

When submitting a request, please provide enough information to identify the relevant account or transaction without sending unnecessary sensitive information.

We will acknowledge and address privacy grievances within the timeframes required by applicable law.

Where applicable, individuals may also exercise their rights or seek remedies through the competent authority or forum established under Indian law.

17. Applicable Law

This Privacy Policy is governed by the laws of India, including applicable provisions of the Digital Personal Data Protection Act, 2023, the rules made under it as they become applicable, and other relevant data protection, information technology, and consumer protection laws.

The applicable legal requirements will prevail if any provision of this Privacy Policy conflicts with mandatory law.

18. Final Statement

At G for Gift, we understand that gifting involves personal information about both the sender and the recipient. We are committed to using such information responsibly to provide a reliable, secure, and convenient gifting experience.

Thank you for trusting G for Gift.

G for Gift — Find the Perfect Gift for Every Occasion.